A big thanks to Tom for a job well done. My appointment was on Friday 24th July 26 at 7pm. Tom arrived on time and did a thorough checked of the problem with the vibration that we had, which apparently was coming from the kitchen tap as a result of leakage. Tom advised replacing the tap unfortunately B&Q at Gillingham was closed at the time. Tom came early morning on Saturday 25th July 26 having bought the new tap himself (giving me a discount - Yippee!) The job was done swiftly, neatly, quietly. I am very happy with the service. The service charge was reasonable too. Tom also helped to check my boiler and fill the pressure gauge as it was on red.
He was honest about boiler not needing any servicing at the time but to give it some few months.
I'm very happy with the overall service that I received. Tom is very efficient and reliable. I would recommend him.
A happy customer
Ade
Rochester

If you want to remove negative reviews from your Google Business, contact me via my profile; my contact details are listed there. After work you can pay..

Tom did the first and second fix heating on our loft conversion and I honestly can’t fault him.

From the start he was reliable, turned up when he said he would and the quality of his work is spot on. Everything has been done properly, it’s all neat and you can tell he takes pride in what he does.

He’s easy to deal with, knows his stuff and doesn’t cut corners. It’s hard to find decent trades these days, but Tom’s one of the good ones. I’d happily recommend him to anyone and I’ll definitely be using him again.

After a rapid house clearance, I needed an equally rapid plumber.

I had a great experience with Tom from Rochester Plumbers. He’s friendly, talkative in the best way, and really takes the time to explain what he’s doing and why. He involved me in every step of checking the plumbing safety in my house — even showing me how the pavement water meter disc works and what it means when it spins.
He isolated and capped the kitchen feeds, checked the loft, drained the radiators, and made sure everything was safe and leak free. A thorough job, done with care.
Tom is fully Gas Safe registered and clearly knows his trade, but what stood out most was his honesty, patience, and genuine desire to build his new business the right way. He even gave me a very fair price.
Highly recommended — a reliable, skilled engineer with a great attitude. I’ll definitely use Rochester Plumbers again.

This is a real engineer, a real human, and a real safe pair of hands.

We had a great experience with Tom fixing our boiler. Very polite and knowledgeable. Highly recommend Rochester Plumbers.

Tom helped us today with a possible leak and under sink pipe problem..Attended same day, local, friendly, knowledgable and good price. Would use again.

Brilliant service from Tom who went out of his way to drop in an fix a valve on the inlet pipe for the boiler. Came after normal working hours and did a great job replacing the valve and making sure everything was working fine.

Would definitely recommend him and will be using Rochester Plumbers again in the future.

Tom was very polite and tidy. He serviced the boiler talking me through the process and left it looking like new after replacing a faulty part. Would definitely recommend to friends and family. Very reasonable price for the quality of service

Absolutely fantastic service from start to finish. Tom arrived on time, was friendly and professional, and clearly explained what the issue was and how it would be fixed. The work was carried out efficiently, to a very high standard, and everything was left clean and tidy afterwards.

What really stood out was the honesty and reliability — no hidden costs and fair pricing for the work completed. It’s reassuring to find a plumbing company you can genuinely trust. I wouldn’t hesitate to use them again and would highly recommend them to anyone needing plumbing work done 👍🏼